Year: 2012
Author: Voss, Rödiger
Der Betriebswirt, Vol. 53 (2012), Iss. 1 : pp. 10–14
Abstract
This study aims to develop a deeper understanding of the expectations regarding workplace conditions that employees desire and to uncover the constructs that underlie these prospects in order to reveal the primary benefits that members of staffseek. An empirical study using the laddering techniquegives a valuable first insight into the desired expectations. The study results indicate that employees want an ergonomic workplace, good indoor air quality and lighting, enough space and modern hardware. Underlying employee’s values are oriented less towards the interests of the enterprise than towards the personal interests of the employees. The paper concludes with suggestions to managers to introduce and improve the environmental performance and reviews the limitations of the research.
You do not have full access to this article.
Already a Subscriber? Sign in as an individual or via your institution
Journal Article Details
Publisher Name: Global Science Press
Language: German
DOI: https://doi.org/10.3790/dbw.53.1.10
Der Betriebswirt, Vol. 53 (2012), Iss. 1 : pp. 10–14
Published online: 2012-02
AMS Subject Headings: Duncker & Humblot, Deutscher Betriebswirte-Verlag GmbH
Copyright: COPYRIGHT: © Global Science Press
Pages: 5
Keywords: Ansprüche Arbeitnehmer Büro
Author Details
-
Boltshauser, I. (2010): Gesundheit beginnt im Kopf. Context – Das Magazin für Bildung und Beruf, Vol. 114 (No. 11), S. 20-23.
Google Scholar -
Çakir, A. & Çakir, G. (1998): Licht und Gesundheit – Eine Untersuchung zum Stand der Beleuchtungstechnik in deutschen Büros. 3. Auflage, Berlin.
Google Scholar -
Defrank, R. & Ivancevich, J. (1998): Stress on the Job: an executive update. Academy of Management Executive, Vol. 12 (No. 3), S. 55-56.
Google Scholar -
Feare, T. (2001): Demystifying ergonomics. Modern Material Handling, Vol. 56 (No. 5), S. 39-41.
Google Scholar -
Fisk, W. (2000): Health and productivity gains from better indoor environments and their relationship with building energy efficiency. Annual Review of Energy & the Environment, Vol. 25, S. 537-566.
Google Scholar -
Gengler, C. E. & Reynolds, T. J. (1993): LADDERMAP: A software tool for analyzing laddering data.
Google Scholar -
Gruber T., Szmigin, I. & Voss, R. (2009): Developing a deeper understanding of the attributes of effective consumer contact employees in personal complaint-handling encounters. Journal of Services Marketing, Vol. 23, S. 422-435.
Google Scholar -
Grunert, K. G. & Bech-Larsen, T. (2005): Explaining choice option attractiveness by beliefs elicited by the laddering technique. Journal of Economic Psychology, Vol. 26, S. 223-241.
Google Scholar -
Hedge, A.; Burge, P.S.; Robertson, A.S.; Wilson, S. & Harris-Bass, J. (1989): Work-related illness in offices: a proposed model of the „sick building syndrome“. Environment International, Vol. 15, S. 143 – 158.
Google Scholar -
Kroeber-Riel, W., Weinberg, P. & Gröppel-Klein, A. (2008): Konsumentenverhalten. 9. Auflage, München.
Google Scholar -
Küpper, M. (2009): Auswirkungen organisationaler Transitionsprozesse auf psychologische Arbeitsverträge – am Beispiel eines familiengeführten Industrie-Unternehmens. Reihe: Arbeitswissenschaftlicher Personaldiskurs (Wilkens, U. Hrsg.), Band 8, Bochum.
Google Scholar -
Perry, G. (2001): Designing good indoor air quality. Facilities Design & Management, Vol. 20 (No. 1), S. 25.
Google Scholar -
Rokeach, M. J. (1973), The Nature of Human Values. New York.
Google Scholar -
Strauss, A. & Corbin, J. (1996): Grounded Theory: Grundlagen der qualitativen Sozialforschung. München: Fink.
Google Scholar -
Tarcan, E. & Varol, E. (2004): A qualitative study of facilities and their environmental performance. Management of Environmental Quality: An International Journal, Vol. 2, S. 154-173.
Google Scholar -
Voss, R. (2010): Analyse von Kundenerwartungen und -werten mit Hilfe der Laddering-Technik. In: Bernecker (Hrsg.): Jahrbuch Marketing 2010/2011, Köln, S. 137-148.
Google Scholar
| Section Title | Page | Action | Price |
|---|---|---|---|
| Rödiger Voss: Welche Ansprüche haben Arbeitnehmer an ihre Büroumgebung und welche Werte stecken dahinter? | 1 | ||
| Summary | 1 | ||
| 1 Problemstellung | 1 | ||
| 2 Theoretische Grundlagen zur Laddering-Technik | 1 | ||
| 3 Studie | 2 | ||
| 3.1 Sample | 2 | ||
| 3.2 Durchführung | 2 | ||
| 3.3 Auswertung | 2 | ||
| 4 Ergebnisse | 2 | ||
| 4.1 Ermittelte Attribute, Konsequenzen und Werte | 2 | ||
| 4.2 Hierarchical-Value-Map (HVM) | 3 | ||
| 5 Schlussbemerkungen | 3 | ||
| Literaturverzeichnis | 4 |